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How to Input an Invoice in NetForum

To ensure accurate and consistent entry of invoices into NetForum for billing, recordkeeping, and reporting purposes.

Tools & Access Needed:

  • NetForum login with permission to create/edit financial transactions

  • Invoice details (e.g., customer name, line items, amounts, billing terms)


Step-by-Step Process

1. Log in to NetForum

  • Navigate to your organization’s NetForum login page

  • Enter your credentials and click Login


2. Navigate to the Individual or Organization Record

  • Use the global search bar or navigate through Customers > Find Individual/Organization

  • Locate the appropriate record to which the invoice will be tied


3. Go to the “Invoices” Section

  • Once in the customer record, look for the "Invoices" tab or section (under Financial or Accounting)

  • Click “Add Invoice” or “Create Invoice”

 



4. Invoice Details

For each product or service:

  • Make sure the Bill to and Shipping Address are correct
  • Click “Add Product”

  • Select the specific Product Type

  • Enter Product Code or Search for Product

  • Enter Quantity

  • Enter any Discounts that may apply
  • Confirm Total

  • Confirm Net Total and then choose to add Another Item or Save and Finish
  • Repeat for additional items by choosing Save & Add Another


5. Review & Save

  • Confirm that you want the buyer to get a copy of the invoice via email
  • Batch:
    • Choose Batch Description
    • Enter PO number if applicable
    • Choose Batch Type
    • Process payment if applicable
    • Add Notes if needed


6. Review & Save

  • Double-check all line items and totals

  • Click “Save” or “Submit” to finalize the invoice


7. Confirm Invoice Number and Status

  • Upon saving, verify that the invoice has been assigned an Invoice Number

  • Check the status (e.g., Open, Pending, Paid)


Optional: Email or Print Invoice

  • From the invoice screen, you can use the Email or Print option to send the invoice to the customer




Best Practices

  • Always verify the correct customer record before entering the invoice

  • Double-check totals and due dates before saving

  • Use standardized naming conventions and codes for line items

  • Document any special billing notes in the comments section if available